Effective Date: 31/07/2023
2. Data Collection
2.1 Personal Information
When you visit lola.lu, we may collect certain personal information from you. This includes, but is not limited to, your name, address, email address, telephone number, and other contact information when you fill out forms on our Website or interact with us in any other way.
2.2 Automatically Collected Information
Our Website may also automatically collect certain information about your visit. This information may include your IP address, browser type, device information, operating system, and usage details through cookies and similar technologies. This information is used for analytical and statistical purposes to improve our Website’s functionality and user experience.
3. Use of Personal Information
We may use the personal information we collect for the following purposes:
3.1 Providing Services
To deliver the services you requested, respond to your inquiries, and process transactions.
To communicate with you regarding updates, changes to our services, and for customer support purposes.
With your consent, we may send you marketing communications about our products, services, promotions, and other updates that may be of interest to you.
To analyze user behavior and improve our Website’s performance and user experience.
4. Data Sharing and Disclosure
We may share your personal information with third parties under the following circumstances:
4.1 Service Providers
We may engage third-party service providers to perform certain functions on our behalf, such as payment processing or website hosting. These service providers will have access to your personal information but are obligated not to disclose or use it for any other purposes.
4.2 Legal Compliance
We may disclose your personal information if required by law or if we believe that such disclosure is necessary to comply with legal obligations, protect our rights or the safety of others, investigate fraud, or respond to a government request.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our Website of any change in ownership or uses of your personal information.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
6. Your Choices
You have the right to access, update, or delete your personal information. If you wish to exercise these rights or opt-out of receiving marketing communications, please contact us at [email address]. We will respond to your request in accordance with applicable data protection laws.
7. Children’s Privacy
Our Website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove such information from our systems.
9. Contact Us
lola communication SA
53, rue de Luxembourg
Thank you for trusting lola.lu with your personal information. We are committed to protecting your privacy and ensuring a safe and enjoyable experience on our Website.